Introduction
At muscle-sculpt, we take pride in offering premium-quality fitness equipment, accessories, apparel, and recovery gear to support your training journey. Every product is inspected before dispatch to ensure it meets our standards of durability and performance. However, if you are not fully satisfied with your purchase, our Refund and Returns Policy ensures a smooth and transparent process.
Eligibility for Returns
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Products must be returned within 7 days of delivery.
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Items must be unused, undamaged, and in their original packaging.
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Products such as compression sleeves, ice wraps, and apparel must be unworn and hygienically safe to qualify for return.
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Customized or heavily discounted items may not be eligible for return.
Non-Returnable Items
To maintain hygiene and safety standards, certain products cannot be returned once opened or used, including:
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Chalk blocks and other consumables
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Apparel that shows signs of wear
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Recovery gear with removed protective seals
Refund Process
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Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original method of payment within 5–10 business days.
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If your return does not meet the eligibility criteria, the item may be sent back to you without a refund.
Exchanges
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We only replace items if they are defective, damaged, or delivered incorrectly.
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Exchanges are subject to product availability at the time of request.
Damaged or Defective Products
If you receive a product that is damaged or defective, please ensure it is reported immediately upon delivery. Products such as barbells, kettlebells, or plyometric boxes must be inspected upon arrival to confirm any visible damage.
Order Cancellations
Orders can only be canceled before they are shipped. Once dispatched, our standard return process applies.
Final Note
At muscle-sculpt, your satisfaction is our priority. We are committed to delivering premium fitness gear that matches your strength, performance, and recovery needs. By purchasing from our store, you agree to the terms of this Refund and Returns Policy.
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